Privacy Policy
Norwich Airport Express
Effective Date: 28th Feb 2025
At Norwich Airport Express, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our taxi services between Norwich and major airports, including Stansted Airport, Luton Airport, Gatwick Airport, and Heathrow Airport.
1. Information We Collect
When you book a taxi with Norwich Airport Express, we may collect the following personal information:
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Name
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Contact details
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Pick-up and drop-off locations
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Payment details (processed securely via third-party providers)
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Any special requests related to your journey
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Communication records (when you contact us via phone, email, or online forms)
2. How We Use Your Information
We collect and process your data to:
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Provide and manage your taxi booking
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Communicate with you regarding your journey
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Improve our customer service
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Process payments securely
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Comply with legal requirements
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Send service updates or offers (only if you opt-in to receive them)
3. Data Protection & Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Your data is securely stored and only accessed by authorized personnel.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
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Our drivers to facilitate your journey
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Payment processors for secure transactions
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Legal authorities if required by law
5. Your Rights
You have the right to:
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Access your personal data
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Request corrections to your data
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Request deletion of your data (subject to legal obligations)
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Opt-out of marketing communications
To exercise your rights, please contact us using the details provided below.
6. Cookies & Website Usage
Our website may use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Norwich Airport Express
94 Bussey Road
Norwich
NR6 6DN
norwichairportexpress@gmail.com
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
By using our services, you agree to the terms of this Privacy Policy.